Cookie Policy

Like many websites and Apps, we use cookies to distinguish you from other users. This helps us to provide you with a good user experience when you browse our platform and allows us to improve our site. We use both first party (set by us) and third party (set by someone else) cookies.  

What are cookies and why do we use them?

A cookie is a small file of letters and numbers that we store on your browser or device and in some cases on your computer’s hard drive if you agree when you visit our site. They help us keep track of things like the number of times you have visited, how long you have spent on the site and what you have done.  

What cookies do we use?

We use the following cookies:

Strictly necessary cookies

These cookies are required for the operation of our website and allow you to access our online content. They include, for example, cookies that enable you to move around our website, log on to your account securely and input data into our calculator to see how much you could potentially borrow.  

Non- essential cookies

Analytical or Performance cookies

These cookies allow us to recognise and count the number of visitors and to see how users interact with our website when they are using it. This helps us analyse and improve the performance of our website and to ensure that you find what they are looking for easily. They also help us improve the website by measuring any errors that occur whilst users are on our platform.  

Functionality cookies

These cookies are used to recognise you when you return to our website. We use them to   personalise our content for you, greet you by your name and remember your preferences.

Targeting cookies

Targeting cookies record your visit to our website, the pages you have visited and the links you have followed.  We will use this information to make our website and the advertising displayed on it relevant to your interests.  

We apply the following third- party cookies, set by other parties who provide us with content and functionality on our website. These third parties may include, for example, advertising networks and providers of services like web traffic analysis.  Third party cookies are likely to be analytical or performance cookies or targeting cookies. To deactivate the use of third-party advertising cookies, you may go to Cookies in your browser, click on Settings and manage the use of these type of cookies.

Cookie Title/Name
Purpose
Strictly necessary
Google analytics
Measures website usage.
No. Please see Google’s Cookie Policy here or adjust your browser settings to remove them.
Amplitude
Measures website usage.
No. Please see Amplitude’s Cookie Policy here or adjust your browser settings to remove them.
Facebook
Marketing.
No. Please see Facebook’s Cookie Policy here or adjust your browser settings to remove them.
Salesforce
To support chat functionality
No. Please see Salesforce’s Cookie Policy here or adjust your browser settings to remove them.

Your control over your cookies

By using our site, you accept our Cookie Policy. We use both session-based and persistent cookies on our website and app. Session cookies exist only during one session and disappear when you close your browser or turn off your computer. Persistent cookies remain on your computer or device.  

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you chose to block all cookies (including the strictly necessary ones), you may not be able to access all or parts of our website. You may also refuse to accept cookies by altering the settings on your internet browser but in some cases by doing so may impact your ability to use our website or certain parts of it.

When you visit our site or App for the first time, you will have the opportunity to consent to the use of all non-necessary cookies. You can change your mind about these in future by clicking on settings and managing your preferences.  

We may change this Policy from time to time and will endeavour to notify our customers by email of any major changes. If you are not one of our customers, we would encourage you to check our website for updates.

August 2020